superlg app Privacy Policy
This Privacy Policy explains what personal information superlg app collects, how we use and protect it, and what rights you have as a registered player in the Philippines. Please read this document carefully before using our platform.
Last updated: January 2025
1. Information We Collect
When you register and use superlg app, we collect several categories of personal information to provide you with a safe, functional, and compliant gaming experience. The scope of data we collect is limited to what is genuinely necessary for operating the platform and meeting our legal obligations under applicable Philippine law. We do not collect sensitive personal information beyond what is required for identity verification and payment processing.
The main types of information we collect include the following:
- Account Information: Your full name, date of birth, email address, mobile number, and login credentials provided during registration. This information is used to create and manage your account, verify your identity, and communicate with you about your account activity.
- Device and Browser Data: Technical details such as your IP address, device type, operating system, browser version, and screen resolution. This data helps us optimise the platform for your device and detect unusual or potentially fraudulent access patterns.
- Payment and Transaction Information: Details related to your deposits and withdrawals in Philippine Peso (PHP), including transaction amounts, dates, payment method identifiers, and processing references. We do not store full card numbers or sensitive banking credentials on our servers.
- Usage Data: Information about how you interact with the platform, including pages visited, games played, session duration, click patterns, and feature usage. This helps us improve the user experience and personalise content where applicable.
- Cookies and Tracking Data: Data collected through cookies and similar technologies during your browsing session, as described in Section 3 of this policy.
2. How We Use Your Information
superlg app uses the personal information we collect for clearly defined purposes that are directly related to providing and improving the platform. We do not use your data for purposes that are incompatible with the reasons it was originally collected, and we will not sell or rent your personal information to third parties for their own marketing purposes under any circumstances.
The specific purposes for which we use your data include: creating and maintaining your account; verifying your age and identity in accordance with our 18+ requirement; processing deposits and withdrawals in PHP; detecting and preventing fraud, money laundering, and unauthorised account access; complying with applicable Philippine legal and regulatory obligations; sending you important account-related communications such as transaction confirmations, security alerts, and policy updates; improving platform performance and user experience through aggregated analytics; and, where you have given your consent, sending you promotional offers and bonus notifications. You may opt out of promotional communications at any time by contacting the support team at [email protected]. Your core account and transaction data will still be retained for legal compliance purposes even if you opt out of marketing messages.
3. Cookies and Tracking Technologies
superlg app uses cookies and similar technologies — including session tokens and local storage — to provide core platform functionality, maintain your logged-in session, remember your preferences, and gather aggregated usage statistics. Cookies are small text files stored on your device by your browser, and they allow the platform to recognise you between page loads and sessions. Without essential cookies, certain features of the platform — such as staying logged in and maintaining your session state during gameplay — may not work correctly.
We categorise our cookies as follows: Essential cookies are required for the platform to function and cannot be disabled; Functional cookies remember your settings and preferences to personalise your experience; Analytics cookies help us understand how users interact with the platform in aggregate, allowing us to identify areas for improvement. We do not use third-party advertising cookies or sell cookie data to external advertising networks. You can manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the platform. By continuing to use superlg app after reviewing this policy, you consent to our use of cookies as described here.
4. Data Storage and Security
superlg app takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols. Account passwords are stored using one-way cryptographic hashing, meaning they cannot be retrieved in plain text even by our own technical staff.
Your personal data is stored on secured servers with access restricted to authorised personnel only. We maintain internal data access policies that ensure staff can only access the minimum personal information necessary to perform their specific job function. Despite these measures, no system connected to the internet can be guaranteed completely secure, and superlg app cannot warrant absolute security against all possible threats. In the event of a data breach that affects your personal information and poses a risk to your rights, we will notify you and the relevant authorities in accordance with applicable Philippine data protection law. We retain your personal data for as long as your account is active and for the period required by law after account closure — typically a minimum of five years for transaction records.
5. Sharing Data with Third Parties
superlg app does not sell, trade, or rent your personal information to any third party for commercial gain. However, in order to operate the platform effectively and comply with our legal obligations, we may share limited personal data with carefully selected third-party service providers and authorities under specific, controlled circumstances. Any third party that processes data on our behalf is required to maintain confidentiality and use the data only for the purpose for which it was shared.
The categories of third parties with whom we may share your data include: Payment processors who handle PHP deposits and withdrawals — they receive only the transaction data necessary to complete the transfer; Identity verification providers who may process your government-issued ID details when enhanced age or identity verification is required; Platform technology partners such as game content providers and server infrastructure operators, who may process usage data in aggregate; and Regulatory and law enforcement authorities in the Philippines, where we are legally required to disclose information — for example, in response to a valid court order, anti-money laundering investigation, or data access request from the National Privacy Commission. We do not share your personal data with third parties for their own direct marketing purposes, and we require all service providers to comply with applicable data protection standards.
6. Your Rights Over Your Data
As a registered user of superlg app and as a data subject under Philippine data protection law, you have specific rights regarding the personal information we hold about you. We are committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with your registered account details and a clear description of your request.
Right to Access
You may request a copy of the personal data we hold about you at any time. We will provide this information within a reasonable timeframe and in a clear, readable format.
Right to Correction
If any personal information we hold about you is inaccurate or incomplete, you have the right to request a correction. Keeping your details up to date helps us serve you better and prevents account issues.
Right to Deletion
You may request the deletion of your personal data. Note that we are required by law to retain certain records — such as transaction history — for a minimum period even after account closure.
Right to Object
You may object to the processing of your data for marketing purposes at any time. Once we receive your objection, we will stop sending you promotional communications promptly.
7. Minor Protection and Policy Updates
superlg app is strictly an adult platform and does not knowingly collect personal information from any individual under the age of 18. During registration, all users are required to confirm that they are 18 years of age or older, and we may request supporting documentation to verify this. If we become aware that personal data has been collected from a minor — whether through a false declaration or any other means — we will immediately delete that data, close the associated account, and take any further steps required by applicable Philippine law. Parents and guardians who believe their child may have registered on the platform are urged to contact us immediately at [email protected] so that we can take swift action.
We reserve the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via their registered email address. Your continued use of superlg app after a policy update has been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your data. If you have questions or concerns about any aspect of this Privacy Policy, please reach out to our support team — details are in the section below.
Questions About Your Privacy?
Contact the superlg app data support team at [email protected]. You can also visit our FAQ page for quick answers, or review our Terms and Conditions and Responsible Gaming policy for related information.
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